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Architecture

Traveller Services Information

The Traveller Services Information user service provides a business directory of information on travel-related services and facilities, for example the location, operating hours, and availability of food, lodging, parking, auto repair, hospitals, and police facilities. Traveller services information would be accessible in the home, office or other public locations to help plan trips, and it would also be available en-route. The service includes not only the traveller services information, but the capability to make reservations for many of the traveller services.

User Service Requirements

1.5.0	ITS shall include a Traveller Services Information (TSI) function. Traveller Services Information provides travellers with service and facility data for the purpose of assisting prior to embarking on a trip or after the traveller is underway. The functions which are included in this capability are Information Receipt and Information Access. This will provide the traveller with a "business directory" type of capability. PSpecs: 1.2.4.1, 1.2.4.2, 1.2.4.4, 1.2.5.1, 1.2.5.2, 1.2.5.3, 1.2.5.4, 1.2.5.6, 1.2.5.7, 1.2.7.1, 1.2.7.5, 1.2.7.8, 1.2.7.9, 4.1.7, 5.3.5, 6.2.1, 6.2.3, 6.2.4, 6.2.7, 6.3.1, 6.3.2, 6.3.3, 6.3.4, 6.5.1, 6.5.2, 6.5.4, 6.5.6, 6.5.9, 6.7.3.3, 6.7.3.5, 6.8.1.1.3, 6.8.1.5, 6.8.3.1, 6.8.3.2, 6.8.3.3, 6.8.3.4
1.5.1	TSI shall include an Information Receipt function for the collection of information to be provided to travellers. PSpecs: 6.2.1, 6.2.3, 6.2.7, 6.5.2, 6.5.4, 6.5.9
1.5.1.1	Information Receipt shall provide and maintain a database of local area services available to travellers. PSpecs: 6.2.1, 6.2.3, 6.2.7
1.5.1.2	Information Receipt provides the capability to acquire current information relating to traveller services available in the local area. PSpecs: 6.2.1, 6.2.3, 6.2.7
1.5.1.2.1	Information Receipt shall acquire information on the condition of local traveller services. PSpecs: 6.2.1, 6.2.3
1.5.1.2.2	Information Receipt shall acquire information on the status of local traveller services. PSpecs: 6.2.1, 6.2.3
1.5.1.2.3	Information Receipt shall acquire information on the availability of local traveller services. PSpecs: 6.2.1, 6.2.3
1.5.1.2.4	Information Receipt shall acquire information on the availability of local motorist services. PSpecs: 6.2.1, 6.2.3
1.5.1.2.5	Information Receipt shall acquire information on the availability of local tourist services. PSpecs: 6.2.1, 6.2.3
1.5.1.3	Information Receipt shall be capable of being integrated with Pre-Trip Planning information. PSpecs: 6.2.1, 6.2.3, 6.5.2, 6.5.4
1.5.1.4	Information Receipt shall provide the capability to support the financial transactions required for travellers to be billed for the purchase of activity tickets and room reservations. PSpecs: 6.2.1, 6.2.3
1.5.1.5	Information Receipt shall include the capability to have interactive connectivity between users, sponsors and providers of services. PSpecs: 6.2.1, 6.2.3, 6.5.2, 6.5.4, 6.5.9
1.5.2	TSI shall include an Information Access function that allows travellers to access the available information. PSpecs: 1.2.4.1, 1.2.4.2, 1.2.4.4, 1.2.5.1, 1.2.5.2, 1.2.5.3, 1.2.5.4, 1.2.5.6, 1.2.5.7, 1.2.7.1, 1.2.7.5, 1.2.7.8, 1.2.7.9, 4.1.7, 5.3.5, 6.2.1, 6.2.3, 6.2.4, 6.3.1, 6.3.2, 6.3.3, 6.3.4, 6.5.1, 6.5.2, 6.5.4, 6.5.6, 6.5.9, 6.7.3.3, 6.7.3.5, 6.8.1.1.3, 6.8.1.5, 6.8.3.1, 6.8.3.2, 6.8.3.3, 6.8.3.4
1.5.2.1	Information Access shall provide the capability for travellers to request and receive general information about the local area. PSpecs: 4.1.7, 6.2.1, 6.2.3, 6.3.2, 6.8.1.5, 6.8.3.2
1.5.2.2	Information Access shall provide the capability for travellers and centres to request and receive information about the location of facilities and the quality of specific services provided in an area to include but, not be limited to, the following: PSpecs: 1.2.5.1, 1.2.5.2, 1.2.5.3, 1.2.5.4, 1.2.5.6, 1.2.5.7, 4.1.7, 5.3.5, 6.2.1, 6.2.3, 6.2.4, 6.3.2, 6.5.1, 6.5.2, 6.5.4, 6.5.9, 6.7.3.5, 6.8.1.5, 6.8.3.2
1.5.2.2(a)	Lodging information. PSpecs: 6.2.1, 6.5.2, 6.5.4
1.5.2.2(b)	Food information. PSpecs: 6.2.1, 6.2.4, 6.5.2, 6.5.4
1.5.2.2(c)	Parking information. PSpecs: 1.2.5.1, 1.2.5.2, 1.2.5.3, 1.2.5.4, 1.2.5.6, 1.2.5.7, 6.5.9
1.5.2.2(d)	Hours of operation information. PSpecs: 1.2.5.1, 1.2.5.3, 6.2.1, 6.5.2
1.5.2.2(e)	Tourist activities information. PSpecs: 6.2.1, 6.5.1, 6.5.2
1.5.2.2(f)	Daily or special events information. PSpecs: 6.2.1, 6.5.1, 6.5.2, 6.7.3.5
1.5.2.2(g)	Local shelter/medical facility availability information including level of service provided. PSpecs: 6.2.4
1.5.2.2(h)	Nearest gas station information. PSpecs: 6.2.1, 6.5.2, 6.5.4
1.5.2.2(i)	Local care facility information. PSpecs: 5.3.5, 6.2.4
1.5.2.3	Information Access shall provide the capability for travellers to request specific actions of area service providers to include, but not be limited to: PSpecs: 4.1.7, 6.2.1, 6.2.3, 6.5.2, 6.5.4, 6.8.1.5
1.5.2.3(a)	Lodging reservations. PSpecs: 6.2.1, 6.5.2, 6.5.4
1.5.2.3(b)	Dining reservations. PSpecs: 6.5.2, 6.5.4
1.5.2.4	Information Access shall provide the capability for all travellers to access information regardless of their particular mode of travel. PSpecs: 6.2.3, 6.5.2, 6.5.4
1.5.2.5	Information Access shall provide the capability for travellers to access the TSI information via any of, but not limited to, the following methods: PSpecs: 1.2.4.1, 1.2.4.2, 1.2.4.4, 1.2.7.1, 1.2.7.5, 1.2.7.8, 1.2.7.9, 6.2.3, 6.3.3, 6.3.4, 6.5.6, 6.7.3.3, 6.8.1.1.3, 6.8.3.3, 6.8.3.4
1.5.2.5(a)	Highway advisory radio. PSpecs: 1.2.4.1, 1.2.4.2, 1.2.4.4, 1.2.7.1, 1.2.7.5, 1.2.7.8, 1.2.7.9
1.5.2.5(b)	Dial-up telephone lines. PSpecs: 6.5.6, 6.8.3.3
1.5.2.5(c)	Computers at home. PSpecs: 6.8.3.3, 6.8.3.4
1.5.2.5(d)	Computers in the office. PSpecs: 6.2.3, 6.8.1.1.3, 6.8.3.3, 6.8.3.4
1.5.2.5(e)	In-vehicle computers. PSpecs: 6.7.3.3
1.5.2.5(f)	Public area kiosks. PSpecs: 6.3.3, 6.3.4
1.5.2.5(g)	Personal portable devices. PSpecs: 6.2.3, 6.8.1.1.3
1.5.2.6	Information Access shall provide the capability for travellers to access TSI information from public kiosk locations which include, but are not limited to: PSpecs: 6.3.1, 6.3.2, 6.3.3
1.5.2.6(a)	Rest areas. PSpecs: 6.3.2
1.5.2.6(b)	Activity centres. PSpecs: 6.3.1, 6.3.2, 6.3.3
1.5.2.6(c)	Tourist attractions. PSpecs: 6.3.3
1.5.2.6(d)	Service plazas. PSpecs: 6.3.3
1.5.2.6(e)	Airports. PSpecs: 6.3.2, 6.3.3