Transport Canada
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Personal Security and MAYDAY Support

Service Package Graphic

Description

This service package allows the user (driver or non-driver) to initiate a request for emergency assistance and enables the Emergency Management Subsystem to locate the user, gather information about the incident, and determine the appropriate response. The request for assistance may be manually initiated or automated and linked to vehicle sensors. This service package also includes general surveillance capabilities that enable the Emergency Management Subsystem to remotely monitor public areas (e.g., rest stops, parking lots) to improve security in these areas. The Emergency Management Subsystem may be operated by the public sector or by a private sector telematics service provider.

Includes Equipment Packages and Subsystems

Equipment Package Subsystem
Mayday Support Emergency Management
Centre Secure Area Surveillance Emergency Management
Centre Secure Area Alarm Support Emergency Management
Personal Mayday I/F Personal Information Access
Personal Location Determination Personal Information Access
Traveller Secure Area Surveillance Remote Traveller Support
Remote Traveller Security Remote Traveller Support
Vehicle Mayday I/F Vehicle
Vehicle Location Determination Vehicle

Includes Architecture Flows

Source Architecture Flow Destination In Graphic
Basic Vehicle basic vehicle measures Vehicle Yes
Driver request for service Vehicle Yes
Emergency Management emergency operations status Emergency System Operator Yes
Emergency Management incident report Other Emergency Management Yes
Emergency Management emergency acknowledge Personal Information Access Yes
Emergency Management alarm acknowledge Remote Traveller Support Yes
Emergency Management secure area surveillance control Remote Traveller Support Yes
Emergency Management emergency acknowledge Vehicle Yes
Emergency Management emergency data request Vehicle Yes
Emergency System Operator emergency operations inputs Emergency Management Yes
Location Data Source position fix Personal Information Access No
Location Data Source position fix Vehicle No
Personal Information Access emergency notification Emergency Management Yes
Personal Information Access traveller interface updates Traveller Yes
Remote Traveller Support alarm notification Emergency Management Yes
Remote Traveller Support secure area surveillance data Emergency Management Yes
Remote Traveller Support traveller interface updates Traveller No
Secure Area Environment secure area characteristics Remote Traveller Support Yes
Traveller traveller inputs Personal Information Access Yes
Traveller traveller inputs Remote Traveller Support No
Vehicle driver updates Driver Yes
Vehicle emergency notification Emergency Management Yes

User Services related to this Service Package