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Mayday Support

This equipment package receives Mayday messages from vehicles or personal handheld devices, determines an appropriate response, and either uses internal resources or contacts a local agency to provide that response. The nature of the emergency is determined based on the information in the mayday message as well as other inputs. This package effectively serves as an interface between automated mobile mayday systems and the local public safety answering point for messages which require a public safety response.

Subsystem:

Service Packages:

Functionality:

Functional Requirements:
  1. The centre shall collect mayday messages from vehicles and drivers.
  2. The centre shall collect mayday messages from travellers via personal handheld devices.
  3. The centre shall acknowledge the request for emergency assistance, whether originated by the driver, automatically by the vehicle's safety systems, or by a traveller via a personal handheld device.
  4. After the mayday becomes a verified incident, the centre shall determine the appropriate response to the mayday message.
  5. The centre shall determine whether the mayday message indicates an emergency that requires the attention of public safety agencies, and forward mayday emergency data to the appropriate agency as necessary.
  6. The centre shall support the activation of remote controlled functions requested by a vehicle, such as requests to unlock doors.
  7. The centre shall request additional emergency details from or issue commands to the vehicle's security systems or vehicle driver if needed.
  8. The centre shall maintain a log of all mayday signals received from vehicles.
  9. The centre shall provide all mayday data to centre personnel and respond to the vehicle, driver, or traveller using the portable handheld device as directed by the personnel.
PSpecs:

Inputs/Outputs (Included Architecture Flows)

Source Architecture Flow Destination
Emergency Management emergency operations status Emergency System Operator
Emergency Management incident report this architecture flow either has been or will be addressed by ITS Standards Other Emergency Management
Emergency Management emergency acknowledge this architecture flow either has been or will be addressed by ITS Standards Personal Information Access
Emergency Management emergency acknowledge this architecture flow either has been or will be addressed by ITS Standards Vehicle
Emergency Management emergency data request this architecture flow either has been or will be addressed by ITS Standards Vehicle
Emergency System Operator emergency operations inputs Emergency Management
Personal Information Access emergency notification this architecture flow either has been or will be addressed by ITS Standards Emergency Management
Vehicle emergency notification this architecture flow either has been or will be addressed by ITS Standards Emergency Management

- This icon indicates that the associated architecture flow either has been or will be addressed by ITS Standards. Select the architecture flow for more information on relevant standards activities.
Date Modified: 2010-11-05

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